Southern Oregon Veterinary Specialty Center

1. ASSESSING YOUR PET’S CONDITION

Our staff will first assess your pet’s health to determine the urgency of their illness. Then, depending on the severity of their condition, your pet will stay with you to wait to see a doctor or they will be taken to the treatment area right away.

2. YOUR WAIT TIME

It is important to note that wait times can vary in an emergency clinic, and can depend on many factors. We may be able to give you an approximate wait time, but this is just an estimate. Wait times can vary depending on your pet’s needs and those of other patients. Patients are seen in the order of the severity of their condition, and sometimes the ongoing care of the hospitalized animals has to take precedence as well. We know you would want us to extend the same courtesy to your pet!

3. IF YOUR PET REQUIRES HOSPITALIZATION

Once in the treatment area, our team will discuss your pet’s condition and the possible treatment options with you.

If your pet needs to be hospitalized, we want you to know that you can contact us at any time. We want to keep you in the loop and answer any questions you may have!

When it is time for your pet to go home, the doctor will prepare discharge instructions for you to follow so that you’ll know how to take care of your pet. If the doctor has prescribed medicine, we may be able to fill the prescriptions in-house, or we can tell you where you can get them filled.